In response to the new era of pandemics, individuals must adapt to coexisting with influenza or mutated viruses. For many store operators, it is imperative to consider adopting a 'new operational paradigm'.
Alongside strict compliance with government regulations and directives, FamilyMart is dedicated to elevating its brand image by prioritizing a 'customer-centric experience'. The FamilyMart operational model in Taiwan, a multinational chain of convenience stores based in Japan, represents the brand's first expansion beyond Japan. Upholding the spirit of 'Where You Are One of the Family,' FamilyMart stores offer customers relaxing environments to enjoy delicious food and drinks, ensuring a pleasant shopping experience. Especially in the post-pandemic era, travel opportunities have seen a significant resurgence. During holidays, highways experience a constant influx of traffic.
Starting in October 2022, FamilyMart stores began implementing the Ultron ONE - Ultron Smart Air Energy Solution, starting with the malls in the Hsinchu region. Using ULTRON's all-in-one air quality detector, mall personnel can instantly assess air quality and exercise effective control over aspects like air conditioning, access control, and staffing. This ensures a safe and healthy environment for both employees and customers to enjoy.
In the past, various venues may have had differences in internal equipment and related configurations due to their distinct purposes. If there was a need to introduce an information system for problem identification and data collection, one would have to address the scattered and fragmented nature of the equipment systems. Furthermore, there may have been a lack of standardized formats across different systems, which could have made achieving information interoperability relatively challenging. Beginning with the resolution of IoT fragmentation, ULTRON has successfully integrated support for over 1800 types of household appliances available in the market, as well as the majority of industrial-standard equipment. This integration has significantly enhanced information integration efficiency. The collaboration between ULTRON and FamilyMart carry out ULTRON's IoT device interconnection and device management platform (DMP) as part of the Ultron ONE Platform Solution. By implementing IoT technology, we identify the root causes of issues and introduce targeted solutions. AI automation adjusts air conditioning and fan systems based on crowd-generated carbon dioxide levels, intelligently regulating air circulation and quality in the area while achieving energy efficiency.